Communication & Emotional Intelligence
Refine your skills and strategies to communicate in a positive, professional manner. No matter where you are in the organization, it is imperative to know how to effectively share information, negotiate, influence, and persuade.
Communication Strategies
Discover and practice the core communication skills of listening, asking questions, and noticing nonverbal communication. Recognize diverse communication styles and adapt your approach based on the situation.
Consulting Skills for Engineers
Engineers who combine their technical talent with consulting skills have an advantage, both for producing immediate results and for long-term career gains. This course gives engineers techniques for listening to needs, reducing resistance, and advising about solutions.
Getting Results Through Direct Communication
Do you hold back in meetings or avoid communicating your point of view? In this class, discover your thinking style and those of your colleagues. Apply a step-by-step guide for meeting communication challenges with tact, confidence, and professionalism.
How to Be a Great Listener
Listening is the cornerstone of communication, yet people are often distracted with little retention. Discover how to understand messages, avoid miscommunication, and build rapport with colleagues.
Increasing Your Emotional Intelligence
Building your Emotional Intelligence (EQ) can increase your ability to deal with day-to-day work challenges from your manager, team, and customers. While your IQ may have opened the door to your career, your improved EQ will give you the extra edge to be more productive and build better work relationships.
Navigating Difficult Conversations
Facing tough conversations is an uncomfortable, but essential part of day-to-day work life. Learn proven methods to better handle challenging conversations in this safe, interactive environment. Applying these new strategies will help increase trust and build relationships with fewer problems, higher productivity, and no drama!
Whole Brain® Thinking for Effective Communication
Strong communication is critical to every business process, but done poorly it can also create friction. With our framework and assessment approach, you will explore techniques to cut through the noise that gets in the way of effective communication. Leverage cognitive diversity to create a winning communication advantage.
REVIEWS
“The class helped validate the importance of listening, paraphrasing and stating goals for follow-up.”
“I gained a better understanding of how to communicate with other people who are different than I am.
I found this course to be fun and informative.”